We adore Mariage Frères teas and have been very satisfied with your service for many years. This month was our first problem: we had ordered 24 oz of French Blue but half of the order was another tea, which we didn’t like. We contacted you and your people were most helpful, sending replacements, and we returned the unwanted teas at no cost. This is the same impeccable service that we’re used to from Mariage Frères in Paris. We are very happy to continue to do business with you.